Frequently asked questions

Go to Our Fleet, choose your dates, pick a vehicle, and complete checkout online. You'll receive a confirmation email right away.

Renters must be 21 or older with a valid driver's license. Additional drivers must be added at booking.

Each rental includes 150 free miles per day. Additional miles are billed at the rate shown at checkout.

Two options. Pick up free at Burlington Mall in Burlington, or choose delivery to your home, hotel, or office anywhere within 20 miles. We confirm the exact meeting spot after you book.

Delivery is $4 per mile from Burlington Mall, up to 20 miles, including other addresses in Burlington. Enter your address at checkout and the exact fee is shown before you pay.

A $500 refundable security hold is placed on your card at pickup and released after the vehicle is returned in the same condition. It's a hold, not a charge.

A $35 prep fee covers cleaning and inspection between rentals, and optional add-ons like a child seat or roadside assistance are shown at checkout. There are no hidden fees. Everything is itemized before you confirm.

Not at this time. Airport pickup and drop-off is restricted by Massport, so we deliver to homes, hotels, and offices across Greater Boston instead. Many guests choose a hotel or a nearby address for convenient hand-off.

Every rental includes a protection package that you select at checkout, with comprehensive and collision coverage provided through our booking partner Wheelbase. Your own auto policy applies first, and the protection package covers the rest.

Optional 24/7 roadside assistance can be added at checkout for a small daily fee and covers towing, jump starts, and lockouts for your whole trip.

Please return the vehicle with the same fuel level as at pickup. Otherwise a refueling fee applies.

Yes. Cancellation and change terms are shown before you confirm your booking and in your confirmation email.

Our vehicles are smoke-free and not pet friendly, so they stay clean for every guest.